Certain sites that have live events require your device's clock to be synchronised with the country it is situated in.

For example, to access LIVE streaming in BBC ONE, you will need to change your timezone ie time & date settings to match that of the UK.

To do this on an iOS device, please follow the steps below:

1) From your device homescreen, tap on Settings followed by General

2) Now click on Date & Time.

3) Turn off Set Automatically

4) You should now be able to set the timezone to the one that you desire.

If you still have problems, please email us at support@simpletelly.com , and we'll get back to you as soon as possible to assist you.