Windows FAQ

Windows 10 L2TP VPN setup
Microsoft latest Operating System, Windows 10 has a number of major improvements and differences compared to previous versions of Windows, but some things a...
Fri, 21 Jul, 2017 at 5:24 PM
Windows 10 PPTP VPN setup
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Fri, 21 Jul, 2017 at 5:24 PM
L2TP Setup on Windows Phone
With the recent updates released by Microsoft on mobile devices that's using the Windows Phone 8.1 Operating System, the option to connect to a VPN netw...
Tue, 21 Jul, 2015 at 1:15 PM
Windows Phone 8.1 L2TP
Microsoft has released updates for its mobile devices running on Windows Phone 8.1 OS, that includes the option to connect to a VPN network via the L2TP...
Thu, 11 Jun, 2015 at 1:07 PM
Connecting to additional countries from Windows
Setting up your VPN to connect to additional countries is dependent on which protocol you are using to access our service. If you are using PPTP, L2...
Fri, 6 Jul, 2018 at 3:17 PM
Clearing the cache in Internet Explorer 9
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Tue, 1 Aug, 2017 at 2:59 PM
Clearing the cache in Google Chrome
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Tue, 1 Aug, 2017 at 3:00 PM
Clearing the cache in Mozilla Firefox
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Tue, 1 Aug, 2017 at 2:59 PM
Windows OpenVPN Auto Start (Windows 7)
OK, please bear in mind that we are techies, so this is easy for us. However, while this may not appear easy to you, it is fairly straightforward and as...
Mon, 26 Mar, 2018 at 11:51 AM
OpenVPN - Not changing IP address
If OpenVPN is connecting to our service, i.e. the icon goes from red to green, but your IP address does not change or your country does not appear to change...
Thu, 11 Jun, 2015 at 1:14 PM