Service Related

Is SimpleTelly a VPN service?
SimpleTelly is not a VPN service. A VPN service masks your current IP address and allows you to access a wide range of geo-restricted sites. SimpleT...
Tue, 19 May, 2015 at 10:58 AM
I have a dynamic IP address, does this cause problems with SimpleTelly?
SimpleTelly is linked to your IP address. So long as your current IP address is registered on our website, our service will work. In most cases, Dyn...
Tue, 19 May, 2015 at 11:03 AM
How to find your Default Network Gateway
In many cases, being able to access your internet router can help resolve many network issues. But in some instances, the address of the router may not be ma...
Fri, 6 Nov, 2015 at 12:28 PM
How to use the Region Selector for TV Channels
The SimpleTelly Region Selector allows you to set your preferences on a per-service basis. So for example, you might set your Amazon Prime region to UK, w...
Mon, 26 Sep, 2016 at 5:59 PM
How to connect to Wifi direct devices while using SimpleTelly
We've found that devices that work on a Wifi direct connection don't work well when the SimpleTelly DNS is entered into the host device. If you fin...
Fri, 6 Nov, 2015 at 12:31 PM
Why my DNS setup is still failing
Despite completing the setup process according to our instructions, we've found that this error still occasionally appears for some of our customers. ...
Fri, 6 Nov, 2015 at 12:33 PM
Unsupported Networks
 Unfortunately, some of the networks or locations as per below may not be supported due to technical restrictions. Public WiFi Satell...
Tue, 30 Aug, 2016 at 11:39 AM
SimpleTelly DNS Test
Some Internet service providers (ISP) uses transparent proxies and filtering system that may interfere with services such as ours and other sm...
Tue, 30 Aug, 2016 at 11:38 AM
Is SimpleTelly the same as Dynamic DNS?
Although they sound similiar, SimpleTelly and Dynamic DNS work differently.  SimpleTelly cannot be used as a Dynamic DNS service. In this knowledge bas...
Wed, 4 Jan, 2017 at 4:00 PM
Do you support 4K HDR video streaming services?
Yes, our service is designed to maximise your Internet bandwidth and depending on the speed of your Internet access, you can stream content anywhere from 36...
Mon, 20 Feb, 2017 at 11:47 AM