The Xbox One allows you to easily change store regions simply by changing the location settings on your Xbox One console.
What this means is you only need one Xbox Live profile and can access any of their global stores simply by changing your Xbox One region settings.
While this gives you instant access to any and all region restricted games and apps, it might also cause some difficulties in updating apps as you'll have to switch your console region to even check on whether or not the app you're trying to access has an update available.
Please follow the steps below to ensure the apps available on your Xbox console are up to date:
1. Change your Xbox region to the appropriate one by following the instructions in our knowledge base article below:
How to change Xbox One store region
2. Once you have changed your Xbox One store region, please follow the instructions in the link below to find your app:
How to find an app on the Xbox One
3. Once you have clicked on the app, you will be prompted with one of two options:
- Open
- Update
If there's an Update option, please click on it to initiate the update.
Once the app has been updated, please give the app a try and if you experience any difficulties, please don't hesitate to contact our support team at support@my-private-network.co.uk and we'll do our best to assist.