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Knowledge base
SimpleTelly Solutions
Your Account
8
How much does it cost?
How can I pay?
Do you offer a free trial?
Am I tied into a lengthy contract?
Can I get a refund?
See all 8 articles
Service Related
22
Is my internet routed via Simple Telly?
Can I use SimpleTelly on multiple systems?
Region selector - channel conflicts
Cannot purchase Amazon Instant Videos
Clearing Google Chrome internal DNS cache
See all 22 articles
TV Channels
5
Cannot access live TV
Vudu on Roku or Smart TV with SimpleTelly
Accessing Canadian channels with Simpletelly
App not responsive or returns a black screen
Using Amazon Prime membership in a different region with SimpleTelly
Netflix
7
Signing up for a Netflix subscription
Netflix App on iOS devices ( iPad, iPhone )
Netflix on Apple TV 3
Netflix App on Android devices
Differences between Netflix regions, which is the best?
See all 7 articles
UK Channels
11
How to Sign Up / Register for a BBC iPlayer account (ID)
ITV Hub registration
How do I get a Sky Subscription?
Subscribing to Sky Go without a Sky TV decoder
ITV Requires a post code?
See all 11 articles
USA Channels
11
Live TV cable support
Signing up for a Sling TV subscription
Signing up for a NFL Pass subscription
Signing up for a NBA League Pass subscription
Signing up for a CBS subscription
See all 11 articles
HBO
3
Can't sign up to HBO Now?
I don't see HBO Now on my Roku/game console, why?
Subscribing to HBO Now
Hulu
7
Hulu playback keeps stopping
Signing up for a Hulu Plus subscription
Hulu Plus App on iOS device (iPad, iPhone)
Hulu Plus app on Android devices
Hulu Plus is sluggish or constantly buffers. Why?
See all 7 articles
Apple Devices
6
AirPlay Mirroring on iOS
How to create an Apple iTunes / App Store account from Mac OS X
How to create an Apple iTunes / App Store account from a Windows computer
How to change App Store / iTunes account region
Spoof GPS location on iOS devices
See all 6 articles
iOS Devices (iPod, iPhone, iPad)
13
Clearing the cache on an iPhone
Clearing the cache on an iPad
Removing DNS settings from your iPad / iPhone / iPod
Taking a screenshot on an iPad/iPhone/iPod Touch
(Legacy) Change App Store / iTunes account region
See all 13 articles
Apple TV
15
Removing DNS settings from your Apple TV 3
Apple TV 3 & 4 cache refresh - DNS
Adding more apps to Apple TV 3
List of channels available for different regions in Apple TV 3
Does SimpleTelly support iTunes Movie on the Apple TV?
See all 15 articles
Mac OSX Devices
14
Connecting to LogMeIn from MacOS
Clearing the cache in Safari 5.x (OSX Lion)
Changing timezone on an Apple Mac OS X
Removing DNS settings from your Mac OS X machine
Clearing cache for Safari 6 & 7 (OS X Mavericks)
See all 14 articles
Android Devices
21
Clearing browser's cache on an Android device
Removing DNS settings from your Android device
Removing DNS settings from your Kindle Fire
Apps that don't work on TV
Clearing browser's cache on Android 4 and above (Chrome)
See all 21 articles
Microsoft Devices
26
Connecting to LogMeIn from Windows
Clearing the cache in Mozilla Firefox
Clearing the cache in Google Chrome
Clearing the cache in Internet Explorer 9
Removing DNS settings from your Windows 8 computer
See all 26 articles
Other Devices
19
How to configure SimpleTelly on your Linux via command line
Western Digital TV Box (WDTV) Setup
Humax Freesat Setup
Removing DNS settings from your Linux machine
Chromecast complete setup
See all 19 articles
SmartTV
9
Set up DNS on a LG Smart TV
Set up DNS on a Panasonic Viera Smart TV
Set up DNS on a Google TV
Changing Region on Sony Smart TV
How to set up DNS on a Sony Smart TV
See all 9 articles
Consoles
28
Removing DNS settings from your Xbox One
Removing DNS settings from your Sony PS4
Removing DNS settings from your Playstation Vita
Removing DNS settings from your Xbox 360
Removing DNS settings from your PS3
See all 28 articles
Routers
13
What is DD-WRT?
Which router do you recommend for DD-WRT?
Removing DNS settings from your Mikrotik router
Removing DNS settings from your DDWRT router
Removing DNS settings from your ASUS router
See all 13 articles
AUS Channels
2
Unable to access Jump In / Channel 9 videos
Australia Channels not working?
General
12
What's this UUID used for Simpletelly DNS service?
How do I use SimpleTelly on my whole network?
I keep getting redirected to the Check Your SimpleTelly Setup page!
Is my connection fast enough?
Removing Simpletelly DNS from your system
See all 12 articles
My Private Network Solutions
Account FAQ
16
How do I Upgrade?
Are you trying to rip me off or scam me?
How can I pay for the VPN subscriptions ?
How do I change / reset my VPN password?
How do I change my email address?
See all 16 articles
Mac OS FAQ
35
OS X - PPTP - IP Address does not change
OS X - PPTP - Connection not negotiated
Mac OS X SSL Tunnelblick VPN Setup
Connecting to other countries on an Apple device
Connecting to LogMeIn from a Mac
See all 35 articles
Android FAQ
38
Clearing the cache on an Android device
Android VPN Manager App - sending Connection Log
Android VPN Manager App - changing connection protocol
Taking screenshots on Android
L2TP VPN Setup on Android 4.4 (Kit Kat)
See all 38 articles
Others FAQ
50
Which router do you recommend for DD-WRT?
What is DD-WRT and how to use it with our VPN service
Internet Radios
Using a Wii with our service
Setting up a PPTP VPN your Symbian S60 Phone
See all 50 articles
Service FAQ
26
Are there any bandwidth limits?
What are your service levels?
Can I download torrents?
Do you block or throttle any traffic?
Why do I need to pay to stream certain TV channels
See all 26 articles
Windows FAQ
57
Windows 10 L2TP VPN setup
Windows 10 PPTP VPN setup
L2TP Setup on Windows Phone
Windows Phone 8.1 L2TP
Connecting to additional countries from Windows
See all 57 articles
UK TV services FAQ
13
BBC iPlayer login requirement (2017)
How to Sign Up / Register for a BBC iPlayer account (ID)
BBC iPlayer license changes - 1st September 2016
ITV Hub Requires a Postcode?
Registering for ITV Hub Account
See all 13 articles
Console FAQ
28
Using a PS3 with our service
Using an Xbox with our service
Configuring your Wii to use a proxy
Configuring your PS3 to use a proxy
Configuring your PS Vita to use a proxy
See all 28 articles
iOS & tvOS (iPhone, iPad, iPod Touch, Apple TV) FAQ
56
iOS new MPN VPN App Manager (IKEv2)
iPhone L2TP VPN Setup
iPhone PPTP VPN Setup
Clearing the cache on an iPhone
iPad PPTP VPN Setup
See all 56 articles
MyTelly Smart DNS
76
What is MyTelly
MyTelly Supported Services
MyTelly Setup instructions for Supported Devices
How to use the MyTelly Region Selector for TV Channels
Can I use MyTelly Smart DNS service on multiple devices / systems ?
See all 76 articles
USA TV services FAQ
10
Live TV cable support
Signing up for a Sling TV subscription
Signing up for a NFL Pass subscription
Signing up for a NBA League Pass subscription
Signing up for a CBS subscription
See all 10 articles
Moving My Private Network to Le VPN
9
Moving My Private Network (VPN) to Le VPN on Windows computer
Moving My Private Network (VPN) to Le VPN on macOS
Moving My Private Network (VPN) to Le VPN on iOS devices
Moving My Private Network (VPN) to Le VPN on Android devices
Moving My Private Network (VPN) to Le VPN on Windows Phone
See all 9 articles
Help Desk Software
by Freshdesk
