Mac OS FAQ

OS X - PPTP - IP Address does not change
If you are using PPTP on your Mac and it appears to connect but does not change your IP address, it sounds as if you may have missed a step during the set...
Thu, 11 Jun, 2015 at 5:29 PM
OS X - PPTP - Connection not negotiated
If you are using PPTP on your Mac and get an error saying the connection cannot be negotiated, it indicates that something is either blocking the connecti...
Thu, 11 Jun, 2015 at 5:31 PM
Mac OS X SSL Tunnelblick VPN Setup
Setting up your Mac to connect to My Private Network should take 5 minutes with these simple step-by-step instructions. Note: This assu...
Tue, 19 Jun, 2018 at 5:16 PM
Connecting to other countries on an Apple device
Setting up your VPN to connect to additional countries is dependent on which protocol you are using to access our service. Note:If you are on our...
Tue, 19 Jun, 2018 at 5:20 PM
Connecting to LogMeIn from a Mac
This tool will allow one of our technicians to remotely connect to your computer and hopefully resolve the reported issue. You will be able to observe...
Tue, 19 Jun, 2018 at 5:22 PM
Clearing the cache in Safari
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass g...
Tue, 19 Jun, 2018 at 5:25 PM
OS X - Tunnelblick Uninstallation
Uninstalling / Removing Tunnelblick application from your Mac OS X should take about 5 minutes with these simple step-by-step instructions. Step 1: Get...
Tue, 27 Feb, 2018 at 3:03 PM
Clearing cache for Safari 8
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ...
Thu, 14 Jun, 2018 at 5:22 PM
Clearing the cache in Safari 6 & 7
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass g...
Thu, 14 Jun, 2018 at 5:22 PM
OSX - Tunnelblick - Internet does not work when connected
If you are using Tunnelblick on your Mac and it appears to connect but you cannot seem to access the Internet once you have connected, then it could be an i...
Fri, 12 Jun, 2015 at 12:16 PM