The MyTelly Region Selector allows you to set your preferences on a per-service basis. So for example, you might set your Amazon Prime region to UK, whilst still watching HBO from the USA.
To use this, please login to our website, www.my-private-network.co.uk from your computer browser and you should be redirected to the My Subscription page.
Select the MyTelly tab on the left hand corner of the screen and click on Region Selector.
Note: Some of the channels that we support clash with each other and when this occurs, you can only make one selection. Fortunately, it does not affect that many services.
Where we have a clash of services, we have split them up into Option Groups and you are limited to one selection from each,however, you can change your selection as often as you want to suite your viewing requirements.
For example, if you look at our Option Group 1, you can see that it contains the following options:
USA - CBS , FOX, Smithsonian, SyFy, NBC Sports (USA) Xfinity, A&E
DEU - NBC Sports (Germany)
CAN - MGO, CBC & Global TV
AUS - SBS
IRL - Horizon Go
HUN - Horizon Go
NZL - SkyGo NZ
As all of these channels use the same internet service, we can only set it to one country at a time, so you must choose between then and set the Active Region accordingly.
For example, if you wanted to watch FOX, you would have to set the option to USA and this would mean you would not be able to watch the other channels in the option group like SBS (Australia) or Global TV (Canada)
NOTE: The listed channels in the respective groups are constantly updated so login to our website and head on to the Region Selector to see what's new!
We appreciate that this can be somewhat confusing, so if you would like us to make sure your settings are correct, simply open a support ticket and let us know which channels you want to watch and we can do this for you.
Unfortunately it doesn't always go to plan!
If you have any problems or can’t get the channels working, please email us at email@example.com. We’ll get back to you as soon as possible and try to help.