If you have set up our service correctly on your network but having problems accessing Canadian TV channels, please ensure that you have enabled the relevant channels in our Region Selector.

For example, if you wish to access CBC, Global TV and also City TV, please ensure these options are selected as per screenshot below:

Simpletelly Region Selector set to Canada channels

For more information on the Region Selector, please refer to this article Region Selector - Channel Conflicts or email us at support@simpletelly.com for further assistance.