Microsoft has released updates for its mobile devices running on Windows Phone 8.1 OS, that includes the option to connect to a VPN network via the L2TP protocol.
As we do not currently have a Windows Phone, we have not been able to thoroughly test our service on it.
However, we do have confirmation that it works with Nokia Lumia 930 following the steps listed below.
Check Windows Phone version
If you wish to give this a try, first please ensure that your mobile device is running on at least Windows Phone 8.1 Update 1.
To check your version, go to Start, and flick left to get to the App list.
Now tap on Settings > About > More Info.
The Software section will indicate the general product release name (ie, "Windows Phone 8.1").
The OS version section indicates the specific build number of the release (ie, "7.10.8858.136").
If your OS version is any of the below, you should be able to see the L2TP option:
If you're unsure which version of Windows Phone you're using, please visit: Which version of Windows Phone do I have?
Once confirmed, please follow the steps below on setting up our VPN service on your device.
1 - From the App list, tap on Settings.
2 - Go to VPN.
3 - Tap on the '+' sign below to create a VPN profile.
4 - Servername: GBR.mypn.co
5 - Ensure that the VPN Type is L2TP with IPSec.
6 - Connect Using: ensure that Username + Password + Preshared Key option is selected.
7 - Enter your MPN Username and Password in the appropriate field.
8 - Preshared Key : private
9 - Turn on Send All Traffic.
10 - Profile Name can be anything you want to name this connection, for example, 'MPN GBR'.
11 - Save the profile.
If you want to connect to any of our other servers, you will need to change the server name to the appropriate server, eg for our US service, change the server name to USA.mypn.co.
For more details on the servername, please refer to our complete list of servers.
If you continue to have problems or need any further information, please send us an email to firstname.lastname@example.org and we will do our best to assist you.