Android FAQ

Knowledge Base articles that are related to using our VPN service on Android based devices

Clearing the cache on an Android device
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Thu, 14 Jun, 2018 at 5:34 PM
Android VPN Manager App - sending Connection Log
If you are having problems connecting to the VPN within the app, do try a different protocol or restart the app, see if that resolves the problem. If th...
Tue, 27 Feb, 2018 at 2:20 PM
Android VPN Manager App - changing connection protocol
By default, the app will connect through the UDP 1194 port / protocol. The other selections are  UDP 4096 ES, for the highest possible encryption available ...
Tue, 27 Feb, 2018 at 2:12 PM
Taking screenshots on Android
Taking a screenshot on your Android device (4.0 and above) can be easily accomplished by just holding a couple of buttons at the same time. While th...
Thu, 11 Jun, 2015 at 4:27 PM
L2TP VPN Setup on Android 4.4 (Kit Kat)
These instructions were based on Android 4.4.2, but the principles should be the same for all versions of Android from version 2.3.x onwards. ...
Thu, 21 Jul, 2016 at 1:35 PM
PPTP VPN setup for Android 3.2 (Honeycomb)
The instructions below were created using Samsung Galaxy Tab 8.9 (Android Honeycomb 3.2)  but the principles should apply to most Android ...
Thu, 21 Jul, 2016 at 1:37 PM
Setting up Android with OpenVPN using a 3rd party App by Arne Schwabe
Getting Started The OpenVPN SSL protocol is now supported on un-rooted Android devices running on version 4.0 and later. This is our recommended solut...
Tue, 27 Mar, 2018 at 5:53 PM
Clearing cache for Chrome on Android KitKat and above (4.x, 5.x, 6.x)
Welcome to My Private Network We provide VPN services with servers in over 44 countries to protect your security and privacy, and allow you to bypass ge...
Thu, 14 Jun, 2018 at 5:36 PM
MPN VPN Manager App for Kindle Fire
The Kindle Fire runs a customised version of Android which can only download apps from the Amazon Store and not the bigger Google Play store. Unfortunatel...
Tue, 27 Mar, 2018 at 6:14 PM
How to clear App Cache & Data on an Android device version 4.x (Jelly Bean) & 5.x (Lollipop)
You might have some problems with an Android app once in a while, but rather than reinstalling the app you can try clearing the App Cache & Data instead...
Tue, 3 Nov, 2015 at 5:30 PM