Go into Settings and tap on Wireless.

In the Wireless settings menu, tap on Wi-Fi.

Tap and hold on your current connected Wi-Fi connection, until a pop-up window appears and select Advanced Settings.

Tap on Show Advanced Options and change the IP settings to DHCP from Static.

Tap on Save to save the changes.

If you have any problems, please email us at support@simpletelly.com , and try to include any errors and a full description of the fault.

We'll get back to you as soon as possible to assist you.