Apple iOS


  1. Choose Settings from the Home screen.
  2. Tap on Wi-Fi. Find your wireless connection which has the tick / checked mark and tap on the blue arrow or a blue i icon.

  3. Tap on the DNS field and enter the DNS addresses into the field. Please separate each address with a comma.

    8.8.8.8
    8.8.4.4

    As an example, when entering the Google DN    S address, please enter them as: 8.8.8.8, 8.8.4.4
  4. Once you've entered the DNS information, tap on the Wi-Fi button at the top left to save the settings and go back to the Home screen.

  5. Try the VPN connection again.


If you wish to set a custom DNS on a different device or system, please refer to our article here:

How to Set Google DNS on your device / system

If you have any problems or need further assistance, please email us at support@my-private-network.co.uk. We'll get back to you as soon as possible and try to help.