Some Internet service providers (ISP) uses transparent proxies and filtering system that may interfere with services such as ours and other smart DNS providers. This is usually common at the following locations or Networks.

  • Public WiFi
  • Satellite Internet
  • 3G/4G (Mobile Data)
  • Hotel Network

To confirm on these restrictions, please click on the link below based on the system you're on and send us the result so that we can analyse further to see whether your network is compatible with our service or not.


Mac OS X

iOS (iPad & iPhone)



Don't forget, we are always here to help you, if you get stuck, send us an email or open a support ticket using the online form.