From your Playstation Vita homescreen, go to Settings.
Select Network.
Select Wi-Fi Settings.
Now select your current Access Point.
Select Advanced Settings.
Select Automatic in DNS Settings
Leave every other option at its default setting and select Save to confirm the change.
If you are still having problems, please email us at support@my-private-network.co.uk , and try to include any errors and a full description of the fault.
We'll get back to you as soon as possible.