Once you have set up MyTelly on your Playstation device, be it a Playstation 3 or Playstation 4, you will gain access to PSN video.

Please note however that you'll need to restart your console once MyTelly has been entered into the network settings of your device.

The reason why you have to restart the console before MyTelly takes effect is because everytime your Playstation console goes online, it automatically authenticates with the PSN network. Changing the DNS without restarting the console does not clear your network cache and so the console still sees you as being outside the region you're trying to connect to (Be it USA or EU PSN).

Note: This issue does not apply to streaming apps such as BBC iPlayer or Hulu.

Unfortunately not everything goes according to plan, so if you've tried restarting the console but still experiencing issues connecting to PSN Video, please contact us at support@my-private-network.co.uk and our technical support team will assist further.