If you have set any custom DNS on your device such as our MyTelly Smart DNS addresses and wish to remove them, please follow the steps below:

  1. From your Apple TV home screen, click on Settings.
  2. Click on General.
  3. You should now be in the General settings page, click on Network.
  4. Select your network connection, Ethernet if you are connected via cable or Wi-Fi if you are using a wireless network.
  5. Scroll down and click on Configure DNS
  6. If you had set our DNS earlier, Manual should be selected by default. Change this to Automatic.
  7. Return to your homescreen.


If  you wish to remove the DNS for other devices or systems, please refer to our full list here:


Removing MyTelly Smart DNS from your system


Any Problems?

 

Unfortunately it doesn't always go to plan!

 

If you have any problems or need further assistance, please email us at support@my-private-network.co.uk. We’ll get back to you as soon as possible and try to help.