If you have set any custom DNS on your device such as our MyTelly Smart DNS addresses and wish to remove them, please follow the steps below:

  1. Go to Start > Control Panel
  2. Click on Network Connections
  3. Right click on your active network adapter (Local Area Connection or Wireless Network Connection) and select Properties.
  4. Click on the Networking tab.
  5. Double click on Internet Protocol Version 4 (TCP/IPv4).
  6. In the General tab, click on 'Obtain DNS server addresses automatically'.
  7. Click OK until you are back to the Network Connection screen.

If  you wish to remove the DNS for other devices or systems, please refer to our full list here:


Removing MyTelly Smart DNS from your system


Any Problems?

 

Unfortunately it doesn't always go to plan!

 

If you have any problems or need further assistance, please email us at support@my-private-network.co.uk. We’ll get back to you as soon as possible and try to help.