This page will guide you through to set up our Smart DNS service, MyTelly on an Samsung Smart TV.
Note: While the Smart TV has an inbuilt web browser, we recommend that you use a computer to register your IP on our network. Please ensure that you are able to connect to the Internet from the TV before trying the steps below.
Step 1: Check the MyTelly settings on website
Login to our website, www.my-private-network.co.uk from your computer browser and you should be redirected to the My Subscription page.
Select the MyTelly tab on the left hand corner of the screen and click on Setup.
Take note of the fastest DNS servers address that appears on screen.
Step 2: MyTelly IP Registration on Network
Scroll down and click on Register This Address.
Note: This will register your IP address and also test your DNS setup and indicate whether you have changed the DNS settings correctly.
Please note that in this instance, since you are only changing the DNS settings on your Smart TV later and not on your computer / other device, the authentication page will return the following error:
Please do not worry about this message as our servers have already registered your IP address as per the screenshot above.
To learn more of the MyTelly errors, please refer to our article here: MyTelly errors - Your DNS setting is not configured correctly.
Note: You will not have to do it again unless your IP address changes. Also, any device on the same network will be able to use the service as long as you've set our DNS in their settings.
Step 3: MyTelly Configuration on Samsung Smart TV
From your Samsung Smart TV home screen, click on Menu.
Scroll down to Network.
You should now be in the Network overview page, click on Network Status.
Select IP Settings.
In IP Settings, you will need to change your DNS setting from Get Automatically to Enter Manually.
Enter one of the DNS server addresses that appeared on your browser earlier.
Click OK.
Return to the Smart Hub and if your IP is already registered and the DNS is set up correctly, you should be able to access the relevant Media Apps on the Smart TV.
Note: If you are unable to view or download region restricted apps such as Hulu, BBC iPlayer etc, please ensure your Smart TV region is set to the country that you want the apps from.
If you are not sure on how to do this, please refer to our article below:
Changing Smart Hub region on a Samsung Smart TV
Any Problems?
Unfortunately it doesn't always go to plan!
If you have any problems or can’t get connected, please email us at support@my-private-network.co.uk. We’ll get back to you as soon as possible and try to help.