Certain sites that have live events require your device's clock to be synchronised with the country it is situated in.

For example, to access LIVE streaming in BBC ONE , you will need to change your timezone ie time & date settings to match that of the UK.

The steps below were tried on a Windows 7 computer, but the principal should be the same for all versions of Windows, albeit a slightly different interface.

1) Click on the system clock icon at the bottom right corner of your Windows computer.

2) Click on Change date & time settings

3) By default, you should be in the Date and Time tab . Click on the Change time zone button

4) Now select the timezone that you desire and click OK.

5) Click OK again.

If you still have problems, please email us at support@simpletelly.com , and we'll get back to you as soon as possible to assist you.