Geographical restrictions don't just apply to the apps themselves, but also applies to how you attain the apps.

Some Online TV apps may be available in multiple regions, while some, such as BBC iPlayer and Hulu Plus, may be available only in one region.

To change your region, please follow the steps below:

1) From the HomeĀ screen, go to the sidebar and scroll down until you reach Settings:

Enter SettingsĀ and go to All Settings:

In the following menu, scroll down to System:

Under System, go to Language & Location:

Under Language & Location, scroll down to Location:

In the location drop down box, please choose the country you'd like to connect to:

In this instance, we have chosen to connect to the UK store.

With the country selected, please restart your console:

Once the console restart is complete, your console marketplace would have changed to reflect your earlier selection.

If you are still having problems, please email us at, and try to include any errors and a full description of the fault.

We'll get back to you as soon as possible.