If you're having issues with our service, sometimes it would be helpful to flush or clear your DNS cache especially when you've just specified our DNS IPs for the first time.

Note: You should always try to clear your browser's cache first before trying to clear your Linux system cache. Please see our faq articles on flushing your browsers cache.

Run this command at your Terminal to flush DNS:

sudo /etc/init.d/dns-clean restart

Followed up the above command with this:

sudo /etc/init.d/networking force-reload

If you have installed nscd DNS cache in your system, please also run the command below at your Terminal.

sudo /etc/init.d/nscd restart

If you have any problems, please email us at support@simpletelly.com , and try to include any errors and a full description of the fault.

We'll get back to you as soon as possible to assist you.