Android FAQ

Knowledge Base articles that are related to using our VPN service on Android based devices

Using My Private Network with Multimedia Android devices
We've received a number of queries from our customers on using our service with multimedia based Android devices. These devices range from 1080p st...
Wed, 7 Mar, 2018 at 10:12 AM
IKEv2 VPN manual setup on Android 4.4 (KitKat)
While we recommend our MPN VPN Manager app that uses the OpenVPN protocol as the first option to connect to our service, there might be some cases where thi...
Wed, 22 Feb, 2017 at 6:21 PM
Speedtest on mobile (Android)
If you are having speed issues with the VPN connected, the first thing you need to do is to try and quantify the problem and to do this, we recommend that y...
Fri, 24 Feb, 2017 at 2:09 PM
What protocol is used to connect on the VPN Manager App on my Android device?
The app connects to our VPN servers via the OpenVPN (SSL) protocol which provides the best in network encryption and provides additional configuration optio...
Tue, 6 Jun, 2017 at 2:09 PM
Android VPN Manager App - Changing Password
To change your password from within the VPN Manager App in Android, please follow the steps below: 1) From the menu screen, tap on menu bar at the top l...
Tue, 27 Feb, 2018 at 2:29 PM
How to Set Google DNS on Your Android 7.0 Device - Samsung
The instructions below are specific to Samsung based Android phones running on Android 7.0 with the TouchWiz user interface. In general, this guide is a...
Wed, 6 Dec, 2017 at 10:16 AM
Amazon App Store
US Store https://www.amazon.com/My-Private-Network-Secure-Manager/dp/B07F8WZY1X/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1531129975&sr=1-1&keyw...
Mon, 9 Jul, 2018 at 6:01 PM
MPN VPN Manager app for Amazon FireTV / Stick
Setting up your  Amazon FireTV / Stick to connect to My Private Network's VPN should take just a few minutes using  VPN manager app from the Amazon A...
Thu, 13 Dec, 2018 at 5:01 PM