Windows FAQ
If you're connected to our service and you're using Microsoft Edge to watch UK TV e.g. ITV Player, you might come across with Microsoft Edge wanting...
Thu, 15 Jun, 2017 at 1:19 PM
This article will guide you on how to setup your existing L2TP or PPTP VPN connection to launch automatically when your computer starts.
Before goi...
Mon, 28 Sep, 2015 at 4:16 PM
This article will guide you on how to setup your existing L2TP or PPTP VPN connection to launch automatically when your computer starts.
Before going...
Wed, 27 Apr, 2016 at 3:04 PM
Occasionally, you would have to take a screenshot of your computer for us to look into the issue that you're having.
To take a screenshot on you...
Sun, 24 Jan, 2016 at 10:54 PM
My Private Network currently supports 4 different VPN protocols on Windows PCs. Please note that this covers all Windows PCs from Windows XP to Windows...
Tue, 25 Sep, 2018 at 5:25 PM
OK, please bear in mind that we are techies, so this is easy for us. However, while this may not appear easy to you, it is fairly straightforward and as l...
Tue, 24 Apr, 2018 at 4:05 PM
If you wish to download region restricted apps such as Hulu (USA) or BBC iPlayer (UK), you will need to change your App Store / iTunes region to reflect yo...
Wed, 7 Mar, 2018 at 12:27 PM
To find out your default network gateway address (router IP address) from a Windows based computer, please refer to the steps below:
L...
Thu, 24 Mar, 2016 at 9:38 AM
On July 5th 2016 at 0500 GMT, we will be updating the settings on our alternate SSL OpenVPN connections, namely the UDP 1194 and the...
Thu, 30 Jun, 2016 at 5:05 PM
If you are getting an error saying AUTH_FAILED in the OpenVPN connection log, then either your account is not active on the service...
Wed, 3 Aug, 2016 at 5:59 PM