Service FAQ
My Private Network only provides VPN services, and not VPS services.
The differences between these two services are explained below:
VPS: Virtua...
Wed, 20 Apr, 2016 at 1:07 PM
Our most secure protocol is an enhanced security OpenVPN configuration that we run on UDP port 4096. We do not recommend it for most users as it will b...
Wed, 13 Jul, 2016 at 4:08 PM
If you are using our VPN service on Windows, Mac OSX, Linux or from an Android device, most likely you are connecting via our SSL OpenVPN applications ...
Tue, 6 Jun, 2017 at 12:31 PM
We noticed that some Internet Service Provider does not resolve our domain and server addresses through their DNS service, which basically mean...
Mon, 17 Oct, 2016 at 2:07 PM
As most people have
already heard by now, the United Arab Emirates (UAE) do not like VPNs.
Recently, the UAE announced that it...
Wed, 3 Aug, 2016 at 3:31 PM
Absolutely not!
As per our Privacy Policy, we do not:
Retain or store any information regarding your internet activity, i.e. no firewall log...
Fri, 24 Feb, 2017 at 2:11 PM
Your subscription with us entitles you to use our VPN service on up to five (5) devices concurrently from one location. You are free to configure our ser...
Tue, 6 Jun, 2017 at 12:34 PM
At the time of writing, 4K HDR streaming is just taking off and there are not many services that support this feature yet, however we do know that the servi...
Fri, 24 Feb, 2017 at 2:48 PM
Yes, our service works great with 4K content, but it also highly depends on the speed of your Internet access. With both our VPN and MyDNS service, you can ...
Mon, 20 Feb, 2017 at 11:56 AM
In short, no. Our VPN and MyDNS service works on top of your current Internet connection, so we do require that you have a healthy amount of Internet qu...
Tue, 21 Feb, 2017 at 12:56 PM